Return & Refund Policy

Return Eligibility

At Dayshopee.com, customer satisfaction is important to us. Returns, replacements, or refunds may be considered under the following conditions:

•Products received in a damaged condition.

•Products received with missing components.

•Products different from those ordered.

•Manufacturing defects covered under applicable warranty terms.

Customers must inspect all products immediately upon delivery. Any claim for damaged, incomplete, or incorrect products must be reported within 12 business hours of receipt of the merchandise. [citation]

Damaged or Incorrect Products

If your package arrives damaged or contains incorrect items:

1.Contact Dayshopee.com by phone or email within 12 hours of delivery.

2.Retain all original packaging and materials.

3.Do not dispose of or damage the manufacturer's packaging until the issue has been resolved.

Upon verification, Dayshopee.com may authorize either:

•A replacement product, or

•A full refund, depending on the nature of the claim. [citation]

Non-Returnable Items

The following items are not eligible for exchange or replacement:

•Products that have been opened from the factory-sealed packaging.

•Products that have been switched on, installed, or used.

•Products damaged due to improper handling after delivery.

Goods broken open from factory packing or switched on cannot be accepted for exchange or replacement. 

Order Cancellation

Customers may cancel an order within 24 hours of placing it by:

•Emailing: service@Dayshopee.com

•Calling Customer Care: +91 8891222685 / +91 9567262685

No cancellation charges will apply if the order is cancelled within 24 hours of order placement. 

If cancellation occurs after processing or dispatch, applicable cancellation and service charges may be deducted from the refund amount. 

Refund Process

•Approved refunds will be processed through the same payment method used for the original purchase.

•Refunds will be completed within 14 days of approval.

•Any applicable cancellation or service charges may be deducted before processing the refund. 

Warranty Claims

Products sold on Dayshopee.com are covered by the manufacturer's warranty where applicable. Customers should contact the respective manufacturer, distributor, or supplier for warranty-related service and repair requests. Dayshopee.com may assist in coordinating warranty claims but is not liable if the manufacturer fails to provide warranty service. 

Contact Us

For returns, refunds, cancellations, or product-related concerns, please contact:

Customer Care

•Phone: +91 8891222685 / +91 9567262685

•Email: service@Dayshopee.com 

This Return & Refund Policy should be read together with the Website Terms & Conditions and Warranty Policy.